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FAQ
How do you verify that drivers are reliable and approved?
All drivers go through a mandatory verification process before gaining access to delivery requests. This includes identity confirmation, valid driving credentials, and platform compliance screening. We continuously monitor performance data, ratings, and delivery history to ensure ongoing quality. Only drivers who maintain consistent standards remain eligible for assignments, securing predictable service levels for senders going forward.
What happens if the item is damaged during transport?
All drivers go through a mandatory verification process before gaining access to delivery requests. This includes identity confirmation, valid driving credentials, and platform compliance screening. We continuously monitor performance data, ratings, and delivery history to ensure ongoing quality. Only drivers who maintain consistent standards remain eligible for assignments, securing predictable service levels for senders going forward.
Can I ship large items such as furniture or full moving loads?
All drivers go through a mandatory verification process before gaining access to delivery requests. This includes identity confirmation, valid driving credentials, and platform compliance screening. We continuously monitor performance data, ratings, and delivery history to ensure ongoing quality. Only drivers who maintain consistent standards remain eligible for assignments, securing predictable service levels for senders going forward.
How do payments and driver payouts work?
All drivers go through a mandatory verification process before gaining access to delivery requests. This includes identity confirmation, valid driving credentials, and platform compliance screening. We continuously monitor performance data, ratings, and delivery history to ensure ongoing quality. Only drivers who maintain consistent standards remain eligible for assignments, securing predictable service levels for senders going forward.
Is real-time tracking available during delivery?
All drivers go through a mandatory verification process before gaining access to delivery requests. This includes identity confirmation, valid driving credentials, and platform compliance screening. We continuously monitor performance data, ratings, and delivery history to ensure ongoing quality. Only drivers who maintain consistent standards remain eligible for assignments, securing predictable service levels for senders going forward.